Refund and Returns Policy
At ClubXtop Milk Store, we strive to ensure your satisfaction with our products. If you are not entirely happy with your purchase, we’re here to help.
Refund Policy:
- We offer a full refund on unopened and unused products within 30 days of purchase.
- To request a refund, please contact our customer service team with your order details.
Return Policy:
- If you receive a damaged or defective product, please contact us within 7 days of receipt to arrange for a return or exchange.
- Returns are accepted for unused items in their original packaging within 14 days of purchase.
Return Process:
- To initiate a return, please contact us at [email protected] with your order number and reason for return.
- Once your return is approved, we will provide instructions on how to proceed with the return.
Refund Timeline:
- Refunds are typically processed within 5-7 business days after we receive the returned item.
- The refunded amount will be credited back to the original payment method.
Non-Refundable Items:
- Perishable goods, personalized items, and gift cards are non-refundable.
Contact Us:
- If you have any questions about our Refund and Returns Policy, please reach out to us at Clupxtop@info.com